Security Tip (ST04-015)

Understanding Denial-of-Service Attacks
Original release date: November 04, 2009 | Last revised: February 06, 2013

You may have heard of denial-of-service attacks launched against websites, but you can also be a victim of these attacks. Denial-of-service attacks can be difficult to distinguish from common network activity, but there are some indications that an attack is in progress.

What is a denial-of-service (DoS) attack?

In a denial-of-service (DoS) attack, an attacker attempts to prevent legitimate users from accessing information or services. By targeting your computer and its network connection, or the computers and network of the sites you are trying to use, an attacker may be able to prevent you from accessing email, websites, online accounts (banking, etc.), or other services that rely on the affected computer. The most common and obvious type of DoS attack occurs when an attacker "floods" a network with information. When you type a URL for a particular website into your browser, you are sending a request to that site's computer server to view the page. The server can only process a certain number of requests at once, so if an attacker overloads the server with requests, it can't process your request. This is a "denial of service" because you can't access that site.

An attacker can use spam email messages to launch a similar attack on your email account. Whether you have an email account supplied by your employer or one available through a free service such as Yahoo or Hotmail, you are assigned a specific quota, which limits the amount of data you can have in your account at any given time. By sending many, or large, email messages to the account, an attacker can consume your quota, preventing you from receiving legitimate messages.

What is a distributed denial-of-service (DDoS) attack?

In a distributed denial-of-service (DDoS) attack, an attacker may use your computer to attack another computer. By taking advantage of security vulnerabilities or weaknesses, an attacker could take control of your computer. He or she could then force your computer to send huge amounts of data to a website or send spam to particular email addresses. The attack is "distributed" because the attacker is using multiple computers, including yours, to launch the denial-of-service attack.

How do you avoid being part of the problem?

Unfortunately, there are no effective ways to prevent being the victim of a DoS or DDoS attack, but there are steps you can take to reduce the likelihood that an attacker will use your computer to attack other computers:

How do you know if an attack is happening?

Not all disruptions to service are the result of a denial-of-service attack. There may be technical problems with a particular network, or system administrators may be performing maintenance. However, the following symptoms could indicate a DoS or DDoS attack:

What do you do if you think you are experiencing an attack?

Even if you do correctly identify a DoS or DDoS attack, it is unlikely that you will be able to determine the actual target or source of the attack. Contact the appropriate technical professionals for assistance.

Author

Mindi McDowell

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